Course Dates:   Aug 2010, Sep 2010, Oct 2010, Nov 2010, Dec 2010

What are NVQs?

NVQs are competence based qualifications that are judged on performance evidence as well as knowledge and understanding. Evidence is built up by producing a portfolio of what you do at work.

Eligibility:

Anyone who is:

1. Between the age of 16-24, and

2. Working for at least 16 hours/week, and

3. Not a degree holder

Suitability

This NVQ is aimed at individuals working in administration-based roles (at a level of junior secretary or administration assistant) who would like to develop their work-related skills, knowledge and understanding.

Course Content

• Working within a business environment 
• Working effectively with other people 
• Managing a diary system 
• Maintaining customer relations 
• Storing, retrieving and archiving information 
• Research and report writing 
• Organising and supporting meetings 
• Business software, including Word, spreadsheets, databases and PowerPoint

How will the Customer Service NVQ help your business?

Just Accountancy Jobs has negotiated a special discount for candidates if you apply via our booking form below

By helping your employees develop into highly skilled, highly effective business people.

Business and Administration skills are essential in many roles, yet finding suitably trained candidates is a real recruitment problem for many organisations. One option is to develop business and administrative skills amongst your existing workforce.

It will help your business by enabling your employees to: 

• Create, summarise and locate critical business information 
• Communicate confidently and contribute to discussions 
• Understand the importance of planning 
• Recognise and manage problems at work 
• Understand the importance of teamwork 

For all other enquiries, please contact Joe Wong on 084 5330 2772, or email: joe.wong@swat.co.uk